Awarded BSI - ISO 9001 Certification This certifies the design and delivery of higher education courses and other community courses from the British Standards Institute (BSI) – a highly regarded organisation which “exists to have a positive impact on society”. Learn More
Calls for a Redefinition of Customer Experience Our brand new MSc and one of the first in the world, MSc Customer Experience and Service Management. Find out more here. Learn More
Awarded gold membership by BQF Awarded Gold status membership to the British Quality Foundation – a prestigious organisation with a rich history in promoting quality and good practice in British business. Learn More